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Therefore it looks old or used. So thank you Jacquemus!!! Verification can help ensure real people write reviews about real companies. Thank you note, stickers, and the dust bag were a welcome surprise! From the package to the product. We also ensure all reviews are published without moderation. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. We use dedicated people and clever technology to safeguard our platform. Terms and conditions apply, Shop from over 500 of the world's finest luxury designer brands & be dressed for any occasion, Saudade asymmetric draped woven mini dress, Espelho gathered cutout stretch-jersey mini dress, La Maille Neve cropped brushed stretch-knit cardigan, Cutout draped stretch-twill mini shirt dress, Amaro cropped draped cotton-blend poplin shirt, Espelho twisted stretch-jersey midi skirt, Espelho cropped asymmetric stretch-jersey bandeau top, La Maille Neve cropped brushed knitted cardigan, Le Chiquito Moyen croc-effect leather tote, Concha embellished one-shoulder ruched striped seersucker top, Neve cropped brushed stretch-knit cardigan, Bando cropped button-embellished ribbed-knit cardigan, Espelho cropped cutout stretch-jersey top, Le Chiquito Long croc-effect leather tote, Ascu cropped one-shoulder ribbed linen-blend top, Concha cutout striped ruched seersucker midi skirt, Cropped one-shoulder striped seersucker top, Asymmetric embellished cutout stretch-jersey midi skirt, Pralu cropped embellished ribbed-knit top, Le Bisou Bandana printed cotton-poplin shoulder bag, Concha cutout striped seersucker midi skirt, Cropped tie-detailed organic cotton-jersey top, Maraca cutout stretch-cotton poplin shirt, Le Foulard Lamba printed cotton and silk-blend pareo. I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. Find out how we combat fake reviews. Companies can ask for reviews via automatic invitations. Sizing is great, the quality is superb and I will certainly reorder from the website. Find out how we combat fake reviews. Worldwide Shipping. Date of experience: 19 January 2023 MO What should i do. 2023 Trustpilot A/S. We also ensure all reviews are published without moderation. 2023 Trustpilot, Inc. All rights reserved. Awful brand terrible business. And then I received my scarf .. wonderful. Women's Designer Fashion - Luxury Shopping | Mytheresa US 6 more replies. The delivery was made very quickly and arrived in very good condition. Companies can ask for reviews via automatic invitations. It was left on my porch in the pouring rain for two days. Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. It makes sense why someone returned it after removed tag of the item. The return process was perfect and easy! Read Customer Service Reviews of www.jacquemus.com - Trustpilot It goes against our guidelines to offer incentives for reviews. Verification can help ensure real people write reviews about real companies. LE PAPIER Signature handbag - Structured water-repellent nubuck bag - Reinforced handle - Magnetic flap closure - Long removable strap - Engraved lobster clip - Interior pocket - Gold metal logo and hardware - Fully lined in cotton - Dyed. I ordered the wrong size and had to return the item. Got this a gift for my wife, she fell in love with it! It was really fast and satisfying! I am in Australia and this is physically impossible. It was left on my porch in the pouring rain for two days. Got this a gift for my wife, she fell in love with it! Much better of you used dhl not ups. We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. Kendall's Edit; . When I found the box it was soaked and so was the inner bag the pocketbook was sent it. It was it left to sit in the pouring rain. It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! Beautiful experience! This is unacceptable. Quality is great! . You must have JavaScript enabled in your browser to utilize the functionality of this website. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. designers to increase customer base. So thank you Jacquemus!!! If you are not getting responses or your item hasnt shipped after a long period of time, call them. All rights reserved. We use dedicated people and clever technology to safeguard our platform. | Read 41-60 Reviews out of 545 And of course, the items were beautiful when they arrived. Jacquemus - Crunchbase Company Profile & Funding Manage Your Backup Payment Methods. 1,977 people have already reviewed JACQUEMUS. We use dedicated people and clever technology to safeguard our platform. Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! Live Chat Assistant - Remote Job USA,Customer Service/HelpDesk - Learn4Good Shop the latest collection of JACQUEMUS clothing and accessories at FWRD with free 2-3 day shipping and returns, 30 day price match guarantee. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. About Us (866) 434-3169; Customer Care; Shipping & Returns; Live Chat link opens in a new window operated by . Overnight shipping is available for $20. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. The quality of Le Grand Bambino bag is amazing. Thank you Jacquemus for delivering a beautiful product and a beautiful ordering experience. Will definitely order again! Press question mark to learn the rest of the keyboard shortcuts. I am always extremely pleased with all the items I have ordered. Product shipped out in a timely manner and arrived well packaged. Received the order but the box looks like its thrown somewhere. Will definitely order again! It looked absolutely beautiful on the site. Quality is great! Companies can ask for reviews via automatic invitations. Full-time - Part-time - Temporary -Contract. Please enter the details of your request. Lists Featuring This Company Shoes Companies They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. The Purse is quite nice but it was shipped in a cotton bag in a Carton. Thanks for the customer experience as well. Everything was amazing. Free shipping on full-price orders over $100 USD and other orders over $300 USD. I loved the bag, it's great, and super fast delivery, thank you. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. A real shame because you spend a lot of money on this premium brand. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. The bag is okay but a bit dusty and dirty. Tag of the item was already taken off and placed inside of the side pocket. My order arrived in no time and im super happy! For more information, please see our Does polene has a us number (really asking :) I know they are more low cost that him but still)? I loved the bag, it's great, and super fast delivery, thank you. . Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. I ordered the wrong size and had to return the item. + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. Customer Care; Track an Order; Create a Return; FAQs . When it was delivered I wasnt home. and the service is great and shipping is fast! In addition, the fact of sending us a little booklet I find it super cool. Jacquemus for Women - NET-A-PORTER JACQUEMUS Reviews | Read Customer Service Reviews of www.jacquemus.com I love Jacquemus company with its amazing product. Easy to arrange refunds etc. Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . All rights reserved. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! When it was delivered I wasnt home. The packaging, payment, etc. Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. The quality of Le Grand Bambino bag is amazing. Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! I ordered the wrong size and had to return the item. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Incredible quality, lots of compliments. Wonderful experience, I love my product!!!! I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. When it was delivered I wasnt home. Its just that they grew so fast and I think they were taken aback from all the success.